How we became IndeMe
It was important to us that IndeMe was created with the people who are going to use it in mind. When we started to design the brand we worked closely with a group of people representing potential customers in a ‘co-creation’ session. Thirty people of various ages and backgrounds, some related to each other, gathered together to help us shape the proposition.
The creative session unlocked brilliant insights and ideas to help us shape the direction of the IndeMe offer and brand. Contributors gave us vital guidance on which images and colours they preferred, what words resonated best with them, and even what we should call the service. The end result is a warm, vibrant and positive brand which has been created by the customer, for the customer and fully represents our mission to help people to give people ‘Peace of mind to live free’.
Get to know IndeMe better
Helping people live their lives their way - independently, in their own homes, out of hospital or residential care - is the heart and soul of IndeMe.
Friends and family can have peace of mind knowing that their loved ones are safe in their own homes, with friendly care professionals on hand at the touch of a button. No interference, just responsive help whenever and wherever it's needed.
Round the clock premium care
The IndeMe service is supported by Tunstall Healthcare, a UK company which leads the world in providing telecare technology. The Tunstall Response Centre is ready 24/7, staffed by experienced care experts who deal with each and every call with compassion.
It's also been awarded TSA accreditation - recognised as the highest benchmark for care for UK response centres. Relax, you're in safe hands.
Friendly Technology
Technology can be daunting for many, especially vulnerable people. So we've designed ours to not only be smart, but friendly too. All of our devices are intuitive and simple to use, and powered by state of the art technology from Tunstall Healthcare Ltd. Best of both worlds.
Over to You
We want IndeMe to get even better and we'd like your help! If you'd like to give us your feedback on the service, whether that' on how it's helped you, your feelings about the brand, or even where you think we should advertise, please e-mail us at customerservice@indeme.co.uk
